# Guident

> Guident is an Australian technology company. Its product, Corvia, connects and understands the organisational knowledge that shapes how work is carried out (policies, procedures, processes and controls), giving people trusted, source-grounded answers, identifying gaps and inconsistencies, and showing what may be affected when something changes.

- Product: Corvia. Available capabilities: Guidance (trusted answers from approved sources), Analysis (find what doesn't line up between documents) and Alignment (evidence and accountability to resolve issues). Assurance (understanding what change affects) is in development.
- Built for complex, policy-dense organisations in banking, financial services and government, where consistency matters and decisions need to be explainable.
- People stay accountable: Corvia supports human judgement rather than replacing it, and shows the sources behind each answer.
- Security: ISO 27001 and SOC 2 Type II both in progress (not yet certified).
- Customer: Bank of Sydney uses Corvia in production.
- Based in Australia, delivering nationally. Contact: info@guident.com.au, +61 407 410 143. Book a demo: https://guident.app/book-a-demo/

## Product

- [Operational intelligence for complex organisations](https://guident.app/): Corvia connects the policies, procedures, processes and controls that shape how work gets done, helping people find trusted answers and see what's affected…
- [Corvia: Guidance, Analysis, Alignment & Assurance](https://guident.app/corvia/): Corvia connects organisational intent with how work gets done: trusted guidance, analysis of what doesn't line up, accountable resolution, and visibility of…

## Industries

- [Banking, Financial Services & Government](https://guident.app/industries/): Corvia supports complex, policy-dense organisations in banking, financial services and government where consistency matters and decisions need to be…
- [Corvia for Banking](https://guident.app/industries/banking/): Give banking teams trusted guidance when decisions aren't straightforward, and maintain consistency across policy, regulation, operations and channels as…
- [Corvia for Financial Services](https://guident.app/industries/financial-services/): Understand changing requirements, see what they affect and identify where attention is needed across policies, procedures, processes and controls.
- [Corvia for Government](https://guident.app/industries/government/): Help teams understand what applies, how policy connects to procedures, processes and controls, and what may be affected when something changes.

## Customer stories

- [Bank of Sydney Customer Story](https://guident.app/resources/customer-stories/): How Bank of Sydney partnered with Guident to bridge the execution gap between static governance frameworks and frontline operational reality.

## Insights

- [Insights on Policy, Governance & Execution](https://guident.app/resources/insights/): Guident perspectives on policy, governance and execution in banking, financial services and government, and what it takes to keep intent and execution aligned.
- [When one policy changes, what else needs to change?](https://guident.app/resources/insights/when-one-policy-changes-what-else-needs-to-change/) (2026-10-26): Updating a policy is the easy part. Why organisations miss the procedures, delegations and controls a change affects, and how to see the dependencies.
- [A simpler structure doesn't necessarily mean a simpler organisation](https://guident.app/resources/insights/a-simpler-structure-doesnt-necessarily-mean-a-simpler-organisation/) (2026-10-21): As NAB and ANZ restructure, fewer management layers don't remove operational complexity. Why aligning policies, delegations and controls is the real test.
- [AI can find your policies. But can you trust the answers?](https://guident.app/resources/insights/ai-can-find-your-policies-but-can-you-trust-the-answers/) (2026-10-14): AI makes policies easier to find, but a cited answer isn't always the right one. Why trustworthy guidance depends on aligned organisational information.
- [When the government changes, who knows what else needs to change?](https://guident.app/resources/insights/when-the-government-changes-who-knows-what-else-needs-to-change/) (2026-10-07): MoG changes move functions quickly, but policies, delegations and procedures often lag. Why operational alignment is the harder part of the transfer.
- [The $100 Million Drift: Why Your Bank’s Policy Library Is a Ticking Time Bomb](https://guident.app/resources/insights/policy-execution-gap-banking-risk/) (2026-03-28): It’s 9 AM on a Tuesday, and APRA is sitting across from your COO. They’re not asking for your policy library. They already have it – all 10,000 pages of it.
- [The gap AI can’t close](https://guident.app/resources/insights/the-gap-ai-cant-close/) (2026-03-27): Most organisations are asking the wrong question about AI. They’re asking if it’s smart enough. They should be asking if it’s governed enough. Because the…
- [Are You Executing Strategy Or Interpreting It?](https://guident.app/resources/insights/are-you-executing-strategy-or-interpreting-it/) (2026-03-26): The Problem Isn’t Policy. It’s Translation. Your team set the policy 12 months ago. All signed off. All attested. On paper, everything aligns. Then the…
- [From Documents to Infrastructure: Understanding Intent Driven Operations](https://guident.app/resources/insights/understanding-intent-driven-operations/) (2026-03-21): Your credit policy says loans above $500K require two approvals. Your system approved one with a single sign-off. Your compliance team finds it three months…
- [When Bank Systems Fail Customers (And What It Costs You)](https://guident.app/resources/insights/when-bank-systems-fail-customers-and-what-it-costs-you/) (2025-09-09): Standing in a bank branch for an hour taught me more about operations than any MBA could. Last month, I walked into my local Darlinghurst branch for what…
- [When Did We Stop Asking If This Is Working?](https://guident.app/resources/insights/when-did-we-stop-asking-if-this-is-working/) (2025-09-09): I was staring at my computer screen in disbelief. Tender document open. Third time around. Same broken system that’s consumed $200+ million and six years of…
- [When Justice Systems Don’t Connect, Families Pay the Price](https://guident.app/resources/insights/when-justice-systems-dont-connect-families-pay-the-price/) (2025-09-01): If someone you love is arrested in Australia, the clock starts. Information stops. Rebecca hung up the phone in 2024, and I knew immediately something was…
- [The Drug Dealer Problem in Software Development](https://guident.app/resources/insights/the-drug-dealer-problem-in-software-development/) (2025-08-09): “You know, the only other people in the world who refer to their customers as ‘users’ are drug dealers.” SAP conference, packed auditorium. The CEO drops…

## Product updates

- [Corvia Product Updates & Roadmap](https://guident.app/resources/product-updates/): What's new in Corvia across Guidance, Analysis and Alignment, and where the product is heading next with the Assurance capabilities now in development.
- [Corvia 2.2.2: More Relevant Answers](https://guident.app/resources/product-updates/corvia-2-2-2/): This release introduces improvements to how Corvia identifies relevant information, manages documents across projects and processes document content.
- [Corvia 2.2: More Control Over Knowledge Use](https://guident.app/resources/product-updates/corvia-2-2/): Corvia 2.2 gives teams greater control over the information used within Projects, improves the way organisational knowledge is managed and strengthens…
- [Corvia 2.1: Usage Insights on Any Device](https://guident.app/resources/product-updates/corvia-2-1/): Corvia 2.1 introduces a series of improvements designed to make Corvia easier to access, provide administrators with greater visibility into how the…
- [Corvia 2.0: Analysis and Alignment](https://guident.app/resources/product-updates/corvia-2-0/): Corvia’s most significant update to date introduces a redesigned user experience alongside new capabilities for document analysis, policy alignment and…

## Company

- [Book a Corvia Demo](https://guident.app/book-a-demo/): See how Corvia connects organisational knowledge to give people trusted guidance, identify where things don't line up and understand what may be affected…
- [About Guident: Our Team, Security & Careers](https://guident.app/company/): Guident is an Australian technology company helping complex, policy-dense organisations keep intent and execution aligned. Meet the team, our security…
- [Contact Guident: Corvia Enquiries, Partnerships & Support](https://guident.app/contact/): Get in touch with Guident about Corvia, partnerships or support. Based in Australia and delivering nationally to banking, financial services and government.
- [Resources: Insights, Customer Stories & Updates](https://guident.app/resources/): Perspectives from the Guident team, the Bank of Sydney customer story, and what's new in Corvia, all on keeping organisational intent and execution aligned.

## Optional

- [Help Centre: Corvia User & Administration Guides](https://guident.app/help/): Guides to using and administering Corvia: asking questions, Projects, Source Documents, Analysis and Alignment, plus users, Groups, Instructions and…
- [Privacy Policy](https://guident.app/privacy/): How Guident Pty Ltd collects, uses, stores and safeguards personal data, and the rights available to you.
- [Website Terms of Use](https://guident.app/terms/): The terms that govern your access to and use of the Guident website, its content and publicly accessible features.

## Full text

- [Every page on guident.app as plain text](https://guident.app/llms-full.txt)